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Integrated Report / February 2020
[05] A framework of trust
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Integrated Report / February 2020
Letter from the Chairman & CEO
[01] Iberdrola today
[1.1] Iberdrola, the utility of the future
[1.2] Company performance
[1.3]Key Figures
[1.4] Presence by Areas of Activity
[1.5] Key milestones of 2020
[1.6] External awards / recognitions
[02] Business model and strategy
[2.1] The future of energy
[2.2] Value chain
[2.3] A successful consolidated business model
[2.4] Iberdrola, an ESG+F leader
[2.5] Capital management
[2.6] Strategic foundations 2020-2025
[2.7] Iberdrola and COVID-19
[2.8] Comparative results and awards
[03] Iberdrola’s primary businesses
[3.1] Regulatory environment
[3.2] Networks
[3.3] Renewables
[3.4] Wholesale and Retail
[04] Our assets
[4.1] Financial capital
[4.2] Manufactured capital
[4.3] Intellectual capital
[4.4] Human capital
[4.5] Natural capital
[4.6] Social and relationship capital
[05] A framework of trust
[5.1] Governance and Sustainability System
[5.2] Three Lines Model
[5.3] Risks
[5.4] Ethics
[5.5] Sustainable Development
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[05] A framework of trust
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