Privacy Policy

Iberdrola, S.A. ("Iberdrola" or the "Company") is committed to protecting your privacy and guarantees compliance with the legislation on the protection of personal data and, in particular, that your personal information will be processed: in a lawful, loyal and transparent manner; in accordance with specific explicit and legitimate purposes; only if it is adequate, relevant and limited to what is necessary in relation to the processing; accurate and up to date; in such a way as to allow identification of the data subject only for the time necessary for the purposes of processing; guaranteeing their security.

In accordance with the provisions of current legislation on the protection of personal data, specifically the General Data Protection Regulation ("GDPR"), we inform you about the processing(1) Nota of the personal data when you send us a request through the section "Contact" of our website www.iberdrola.com/home.

You should read this notice, and any updates to it, in order to know the purpose of the processing of your personal data and the circumstances thereof.

What personal data do we collect and process from you?

Iberdrola shall only process your data needed to comply with the purposes detailed below. The data are your email address and any other you include in the request.

How do we collect your personal data?

You provide us with your personal information through the request you send us. If you do not provide us with your requested personal information, we are not able to handle your request.

Who is responsible for the processing of your personal data?

Plaza Euskadi 5, 48009 Bilbao
Data Protection Officer: dpo@iberdrola.com

For what purposes do we process your data?

The information you provide us with will be treated with the only purpose of attending your petition.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is to attend your request.

How long do we keep your data?

The personal data provided will be kept during the provision of the services requested and, in any case, once the statute of limitations for any legal actions involved has expired.

To whom will your information be communicated?

Your data will not be communicated to any other third party different from the controller.

What are your rights?

You have the right of access to the personal data being processed, as well as the right to request the rectification of inaccurate data or, where appropriate, to request their erasure when the data are no longer necessary for the purposes for which they were collected, as well as the right to object and restrict the processing and the data portability.

You may submit their requests to exercise their rights free of charges (including a copy of your national identity card or equivalent document) through the address established here above for the Data Protection Officer.

In the event that you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the Spanish Data Protection Agency or equivalent control authority.

More Information

We have implemented the necessary technical measures to protect your data and information from accidental loss, unauthorized access, use and disclosure. However, despite the diligent implementation of such measures, the user should be aware that security measures are not indefeasible. Iberdrola is not responsible for the actions of third parties who, in violation of these measures, access the aforementioned data and information.

We have established procedures for any data security incident.

(1) Nota Any operation or set of operations carried out on personal data, whether automated or not, such as the collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of access, checking or interconnection, limitation, deletion or destruction.