NEWSLETTERS' LEGAL CONDITIONS

Newsletter Service

Iberdrola's Newsletter Service is a service offered by Iberdrola, S.A. (hereinafter "Iberdrola") to all users of the www.iberdrola.com website who may like to receive information of general interest published on the web about themed subjects - environment, innovation and technology, culture, talent, social commitment and current affairs about the Iberdrola group.

The information in the Newsletters is purely informative.

Conditions of use

The user of the Iberdrola Newsletter Service guarantees to Iberdrola the accuracy and veracity of the data submitted regarding the e-mail address supplied and undertakes to keep it up to date at all times. Therefore, Iberdrola is released from any liability concerning e-mails sent to the e-mail address indicated by the user until such data has been changed.

Iberdrola takes no responsibility for the correct receipt of emails, nor can it guarantee the time and date of receipt, given that the Service is rendered via third parties and it is not possible to verify that the conditions needed for the correct receipt of messages are in place when they are sent.

Iberdrola shall not be liable for any loss or damage arising as a result of failures, overloads, dropped network lines or any other contingency of a similar nature beyond Iberdrola's control that prevent the service user from receiving the newsletter.

Iberdrola may temporarily discontinue the provision of this Service due to technical or security reasons and shall not be held liable for any damages such discontinuance may cause to the User.

The User of the Subscriptions Service may unsubscribe at any time, using the same form as for subscribing, or alternatively through the link provided for this purpose in the communications received.

Privacy Notice

Iberdrola is committed to protecting your privacy, guaranteeing compliance with personal data protection legislation and, in particular, that your personal information will be processed in a lawful, fair and transparent manner, for specific and explicit legitimate ends, where it is appropriate, relevant and limited to that required for processing. Data processing shall be accurate and updated, ensuring that it is only possible to identify the data subject for the time necessary for the purposes of the processing, thus guaranteeing your security.

In accordance with the provisions of current legislation on the protection of personal data, specifically that provided for in the General Data Protection Regulations (“GDPR”), we hereby inform you about the processing 1 of your personal data as a user of the Iberdrola Newsletter Service during your relationship with Iberdrola and thereafter.

You must read this notice in order to know the purpose of the processing of your personal details and the circumstances under which this is undertaken by Iberdrola.

Which of your personal data do we process?

Iberdrola will only process your personal data as necessary to fulfil the processing purposes listed below. These are your email address and language.

How do we obtain your personal data?

You provide us with your personal data by registering with the Iberdrola Newsletter Service.

If you do not provide us with the personal data, there is a chance that we will not be able to process your registration.

We would ask you to update your personal data as and when it undergoes changes, and to always provide us with truthful information as we need your details to be current.

Who is the data controller of your personal data?

IBERDROLA, S.A. 
Plaza Euskadi 5, 48009 - Bilbao 
Data Protection Officer: dpo@iberdrola.com

For what purposes will we process your data?

We can inform you that the data provided to us through this form shall be treated with the sole purpose of providing you with information of general interest published on the web.

What is the legal basis for processing your data?

The legal basis for processing your data is to activate the Newsletter Service provided by Iberdrola when you accept the conditions of use.

How long will we keep your data?

Personal data supplied shall be kept for as long as you keep your subscription to the Newsletter service active.

Notwithstanding the foregoing, the personal data provided may be kept duly blocked for any length of time as may be required by applicable regulation.

Who will your data be revealed to?

Your personal data shall not be made known to any third party unconnected with Iberdrola, S.A.

What are your rights?

The data subject and/or their legal representative will be entitled to access their personal data, and to request that any incorrect data be amended. Where applicable, they may seek the deletion of any data that is no longer necessary for the purposes for which it was collected, as well as exercising their right of opposition and/or limitation of data processing and portability. If consent was granted by the data holder, the data holder is entitled to withdraw this at any time.

You may exercise your rights free of charge, ensuring you attach a copy of your national identity document or equivalent document, via the following channels:

  • Adress: Ref.: Dirección Canales Digitales y Web. Tomás Redondo 1, 28033 Madrid.
  • Email: cdc@iberdrola.com

If you are not satisfied with the exercise of your rights, you may submit a complaint to the Spanish Data Protection Agency.

Information security

We have implemented the technical means needed to protect your data and information from any accidental loss, access, use or unauthorised disclosure. Nevertheless, despite implementing said measures diligently, the user must understand that security measures are not unbreachable. Iberdrola is not responsible for the actions of third parties who, in violation of these measures, access the aforementioned data and information.

Iberdrola has established procedures regarding how to respond to any data security incident.
 

1 Any operation or set of operations performed on personal data, whether or not by automated means, such as the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.