The Iberdrola Group has been recognised for the quality of the service it provides to its shareholders, highlighting the transparency of the information offered, the accessibility of its services and the quality of its communications at the Rankia Awards 2025.
The award for best shareholder service among listed companies was granted following the nomination put forward by Rankia, the Spanish-speaking web portal dedicated to investors, based on the positive feedback received throughout the year. The final decision was made through a vote by its 150,000 users, who chose Iberdrola as the listed company with the best service for its customers and investors.
In this way, the award highlights the company’s work in maintaining constant contact with its shareholders. In 2025, a decade marks the creation of the group’s Permanent shareholder engagement policy, one of the key pillars of the company’s governance model. This commitment to creating a continuous dialogue channel with its shareholders, a fundamental driver of Iberdrola’s growth, has led to a range of initiatives aimed at long-term value creation. Through personalised service and the ongoing delivery of relevant communications and information of interest about the company and the sector, Iberdrola has worked to provide shareholders with the best tools to help them make the best decisions.
With the launch of the Engagement space section on its website, the company brings together all the information of interest for those who take part or wish to take part in the company. In this way, it publicly and clearly shares the foundations of its relationship with shareholders and facilitates access to the various engagement channels to encourage communication and active listening between both parties. These include the General Shareholders’ Meeting, where investors can take part in the company’s decision-making process; the Investor relations app, where they can follow all the latest news; and the OLA Shareholders’ Club space, where they can consult all relevant information, request clarifications and enjoy exclusive benefits. These are some of the mechanisms Iberdrola has made available over the years to strengthen this important synergy. These channels complement more traditional ones such as the telephone, email or direct contact with the Shareholder Office to ensure maximum transparency.
In addition to a digital and accessible space, the company organises meetings aimed at strengthening dialogue with its shareholders. The most recent took place in December 2025 in London and Glasgow, where details of its Strategic Plan 2025–2028, presented in September during the Capital Markets Day, were shared with its UK shareholders.