A SUSTAINABLE ENERGY BUSINESS MODEL

Iberdrola, an international benchmark for sustainability

 Sustainability Report [PDF]      Mission, Vision and Values [PDF]

 Indexes of Sustainability

Iberdrola is dedicated to creating sustainable value for all its stakeholders and for the communities in which it operates. Its commitment to sustainability has made the Company a reference in ratings such as the Dow Jones Sustainability Index, the FTSE4Good and the Climate Disclosure Leadership Index. Sustainability, efficiency and competitiveness are the factors that have made Iberdrola the number one electricity utility in the 2016 Dow Jones Sustainability index and the only energy company present in the 17 editions so far.

The Group has transformed its business model to make it more sustainable, and directed its development to satisfying the needs of the present without compromising the capacity of future generations to meet their own requirements. The company aims to continue spearheading this transformation by offering ever more competitive energy products, with the lowest possible environmental impact so it can guarantee its customers a reliable and quality supply. In addition, Iberdrola contributes to the economic and social development of the communities where it operates through its business activities and the exercise of its social responsibility, with measures aimed at promoting education and culture, and protecting vulnerable groups.

A sustainable energy business model: energy sustainability, business sustainability

To guarantee sustainability, efficiency and competitiveness Iberdrola is committed to innovation as the Company's strategic goal and its main tool. The aim of the Group's work in R&D+I is to optimise operating conditions, improve safety and reduce its environmental impact.

Ethics is at the core of the Iberdrola Group's business model and its decision-making chain. This commitment to ethics and good governance –which is also conveyed to the third parties that work with the Group in its various initiatives– includes a firm undertaking not to accept any corrupt, fraudulent or illegal practices or actions that run contrary to Iberdrola's policies and principles in the area of corporate social responsibility.

ENERGY AND CLIMATE CHANGE

SUSTAINABLE DEVELOPMENT GOALS

Iberdrola's actions and management in the area of sustainability are fully aligned with the 17 Sustainable Development Goals established by United Nations for the 2015-2030 horizon, and particularly those related directly with the company's activities, such as access to affordable and non-polluting energy, the fight against climate change, protection of biodiversity, the water consumption, and the promotion of international partnerships to achieve these targets.

To materialise their economic, social and environmental goals, Iberdrola has a series of policies that guide the Company in defining its strategies and in its operational activities. The policies specifically pertaining to corporate responsibility include:

The Group provides transparent information on its performance in the area of sustainability and ensures the compliance of its commitments.

COMMUNICATION CHANNEL

Iberdrola has enabled a specific email for sustainability issues: sostenibilidad@iberdrola.es