USER-CENTRED DESIGN

An error occurred while processing the template.
The following has evaluated to null or missing:
==> mostrarTituloH2  [in template "20102#20129#105831" at line 4, column 40]

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Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----

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FTL stack trace ("~" means nesting-related):
	- Failed at: #assign hayH2 = getterUtil.getBoolean...  [in template "20102#20129#105831" at line 4, column 1]
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1<#assign title = .vars['reserved-article-title'].getData()> 
2<div class="containerInterior"> 
3<#assign hayH1 = getterUtil.getBoolean(MostrarTituloH1.getData())> 
4<#assign hayH2 = getterUtil.getBoolean(mostrarTituloH2.getData())> 
5 
6<#if hayH1> 
7    <h1 aria-level="1" role="heading" id="titulo">${layout.getName(locale)}</h1> 
8</#if> 
9<#if hayH2> 
10 
11    <#if TituloContenido.getData()?? && TituloContenido.getData() != ""> 
12        <#assign contenido = TituloContenido.getData()> 
13    <#else> 
14        <#assign contenido = title> 
15    </#if> 
16 
17    <#if hayH1> 
18        <p  id="subtitulo"  
19            aria-level="2"  
20            role="heading"  
21            style=" 
22                color: #007f33 !important; 
23                font-size: 45px; 
24                font-family: 'IberPangea Medium', sans-serif; 
25                line-height: 45px; 
26                margin-top: .75em; 
27                margin-bottom: .9em;"> 
28            ${contenido} 
29        </p> 
30    <#else> 
31        <p  id="subtitulo" 
32            style=" 
33                color: #007f33 !important; 
34                font-size: 45px; 
35                font-family: 'IberPangea Medium', sans-serif; 
36                line-height: 45px; 
37                margin-top: .75em; 
38                margin-bottom: .9em;"> 
39            ${contenido} 
40        </p> 
41    </#if> 
42 
43</#if> 
44 
45<#if getterUtil.getBoolean(MostrarCategorias.getData())> 
46 
47 
48 
49    <#assign journalArticleId = .vars['reserved-article-id'].data> 
50    <#assign journalArticleLocalService = serviceLocator.findService("com.liferay.journal.service.JournalArticleLocalService")> 
51 
52    <#assign assetCategoryPropertyLocalService = serviceLocator.findService("com.liferay.asset.category.property.service.AssetCategoryPropertyLocalService") /> 
53 
54    <#assign article = journalArticleLocalService.getArticle(groupId, .vars['reserved-article-id'].data) /> 
55    <#assign assetEntryLocalService = serviceLocator.findService("com.liferay.asset.kernel.service.AssetEntryLocalService")> 
56    <#assign asset = assetEntryLocalService.getEntry('com.liferay.journal.model.JournalArticle', article.resourcePrimKey) > 
57    <#assign layoutLocalService = serviceLocator.findService("com.liferay.portal.kernel.service.LayoutLocalService") /> 
58 
59    <p class="tag-categorias"> 
60 
61    <#list asset.getCategories() as category> 
62 
63 
64 
65    <#if assetCategoryPropertyLocalService.fetchCategoryProperty(category.getCategoryId(), "friendlyURL")??> 
66 
67        <#assign categoryFriendly = '/tag/' + assetCategoryPropertyLocalService.fetchCategoryProperty(category.getCategoryId(), "friendlyURL").getValue() /> 
68 
69        <#if layoutLocalService.fetchLayoutByFriendlyURL(groupId, false, categoryFriendly)??> 
70            <#assign  categoryLayout = layoutLocalService.fetchLayoutByFriendlyURL(groupId, false, categoryFriendly) /> 
71            <#assign categoryLayoutURL = portalUtil.getLayoutFullURL(categoryLayout, themeDisplay) /> 
72 
73            <a class="tag-categoria" href="${categoryLayoutURL}">${category.getTitle(locale)?cap_first}</a> 
74 
75        <#else> 
76        <a class="tag-categoria" href="/tag/#">${category.getTitle(locale)?cap_first}</a> 
77 
78        </#if> 
79    </#if> 
80 
81 
82 
83 
84    </#list> 
85 
86    </p> 
87 
88</#if> 
89<div id="contenidoEntradilla">${DescripcionDetalleContenido.getData()}</div> 
90 
91 
92<#if ContenidoWebcofl.getSiblings()?has_content> 
93	<#list ContenidoWebcofl.getSiblings() as cur_ContenidoWebcofl> 
94		<#assign 
95			webContentData = jsonFactoryUtil.createJSONObject(cur_ContenidoWebcofl.getData()) 
96		/> 
97 
98			<#if webContentData?length gt 5> 
99					<@liferay_asset["asset-display"] 
100                                className = webContentData.className 
101                                classPK = webContentData.classPK?number 
102                        /> 
103 
104			</#if> 
105 
106 
107	</#list> 
108</#if> 
109</div> 
110<@liferay_util["html-top"]> 
111<style> 
112    #decPagination div.containerInterior p#subtitulo { 
113        font-family: "Iberpangea Medium"; 
114        font-size: 45px; 
115        line-height: 45px; 
116        color: #007F33; 
117        margin-bottom: 20px; 
118
119 
120 
121    div.contenidoCentrado div.contenidoInterior div.containerInterior p.tag-categorias a.tag-categoria:focus{ 
122        outline: 2px solid rgba(0, 0, 0, 0.7) !important; 
123
124    p.tag-categorias > .tag-categoria { 
125        width: auto !important; 
126        max-width: inherit !important; 
127
128     
129    div.faldon h2 { 
130        width: 100%; 
131        float: left; 
132        font-size: 1.26em; 
133        font-family: IberPangeaText Light, sans-serif; 
134        margin-bottom: 2em; 
135        border-bottom: 1px solid #e0e0e0; 
136        padding-bottom: .8em; 
137        color: #427314 !important; 
138 
139        line-height: 1.35em; 
140        margin-top: .75em; 
141
142    .contenidoInterior div.faldon h2+ul li:before { 
143        margin: .15em 0 0 -1.75em; 
144        font-size: 1em; 
145
146    .cursiva_texto { 
147        font-style: italic; 
148
149    .contenidoInterior h1 { 
150		font-family: 'IberPangea', sans-serif !important; 
151		font-size: 32px !important; 
152		border: none !important; 
153		line-height: 36px !important; 
154		letter-spacing: 0px !important; 
155		color: #00402A !important; 
156		padding-left: 0em !important; 
157		margin-bottom: 14px !important; 
158
159    p span.table a.enlace-actualidad[href*="/tag/"], 
160    p span.table a.enlace-actualidad[href*="/label/"], 
161    p.tag-categorias a.tag-categoria[href*="/tag/"], 
162    p.tag-categorias a.tag-categoria[href*="/label/"]{ 
163        line-height: 23px !important; 
164
165    .contenidoInterior #contenidoEntradilla p.entradilla { 
166        font-family: IberPangeaText, sans-serif !important; 
167        font-size: 17px !important; 
168        line-height: 23px !important; 
169        font-weight: 700; 
170        color: #615D5A !important; 
171        margin-top: 2em; 
172
173       
174    .contenidoInterior h2#subtitulo{ 
175        font-family: 'IberPangea  Medium', sans-serif !important; 
176        margin-bottom: 0.4em; 
177
178   #decPagination div.containerInterior{ 
179        max-width:980px; 
180        margin:0 auto 25px; 
181
182    #decPagination div.containerInterior h1#titulo{ 
183        font-family:"Iberpangea Medium"; 
184        font-size:32px; 
185        line-height:36px; 
186        color:#00402A; 
187        text-transform:none; 
188        border-left:none; 
189        margin-top:20px; 
190
191    #decPagination div.containerInterior h2#subtitulo{ 
192        font-family:"Iberpangea Medium"; 
193        font-size:45px; 
194        line-height:45px; 
195        color:#007F33; 
196        margin-bottom:20px; 
197
198    #decPagination div.containerInterior p.tag-categorias{ 
199        margin-bottom:30px !important; 
200
201    #decPagination div.containerInterior p.tag-categorias a.tag-categoria{ 
202        margin-right:20px; 
203        color:#00402A; 
204
205    #decPagination div.containerInterior div#contenidoEntradilla p.entradilla{ 
206        font-family:"IberpangeaText"; 
207        font-size:20px ; 
208        line-height:26px; 
209        color:#615D5A; 
210
211    @media all and (max-width:500px){ 
212        #decPagination div.containerInterior h1#titulo{ 
213            font-size:26px; 
214            line-height:36px; 
215
216        #decPagination div.containerInterior h2#subtitulo{ 
217            font-size:35px; 
218            line-height:35px; 
219            margin-bottom:20px; 
220
221        #decPagination div.containerInterior div#contenidoEntradilla p.entradilla{ 
222            font-family:"IberpangeaText Bold"; 
223            font-size:16px ; 
224            line-height:24px; 
225
226
227    @media screen and (max-width: 47.95em) { 
228        .contenidoInterior h1 { 
229            font-size: 26px !important; 
230
231        .contenidoInterior h2#subtitulo{ 
232            font-size: 35px; 
233            line-height: 35px; 
234            color: #007F33 !important; 
235            margin-bottom: 1em; 
236
237        .contenidoInterior #contenidoEntradilla p.entradilla { 
238            margin-top: 0.8em; 
239
240        .contenidoInterior #contenidoEntradilla p.entradilla { 
241            line-height: 24px !important; 
242
243
244 
245 
246</style> 
247</@> 
User centric design
The 'user centric' concept is a strategy that places the user at the heart of the experience.

If there is one area in which digitalisation is most noticeable, it is in the business world: artificial intelligence, machine learning, the Internet of Things and, above all, Big Data, which allows us to process data and turn it into useful information for companies. Knowing users' opinions has become fundamental for companies when it comes to developing their strategies, and this affects, for example, the way they design their digital products — devices, webs, applications, etc. —.

WHAT IS USER-CENTRED DESIGN (UCD). OBJECTIVES

For several decades, products and services were designed by companies without taking the users into account. In the '90s, however, this began to change, partly thanks to the efforts of US professor, and specialist in usability engineering, Donald Norman, who highlighted two aspects that changed the world of design: the usability of products and the advantages of incorporating the real needs and interests of the user.

Norman put the user at the heart of design for the first time, thereby giving birth to the user centric era. But what exactly is User-Centred Design (UCD)? The HubSpot software developer defines it as "a process of ongoing design in which designers focus on consumers and their needs, supported by a variety of research techniques to create highly usable and accessible products".

"Ningún producto es una isla. Un producto es más que el producto. Es un conjunto cohesivo e integrado de experiencias"

Donald Norman, creador del término 'experiencia de usuario'

UCD has turned out to be fundamental when it comes to providing a better experience for the user and has assumed great importance for businesses in recent years. A reportExternal link, opens in new window. from the consultants McKinsey & Company links the financial results of 300 businesses with the importance they give internally to UCD, and goes on to say that companies should think about it in strategic terms, bearing in mind these four maxims: UCD is more than a feeling, it's more than a department, it's more than a phase, it's more than a product.

THE USER-CENTRED DESIGN (UCD) PROCESS

The User-Centred Design process involves several phases and these, with some variations depending on whether they are applied in the creation of a device, website or application, are valid for any digital product:

  Research. Specify the context for the use

Identify the user characteristics, in other words the people who will use the product, what they will use it for, and under what conditions they will use it. This means that as well as the user, the task and the environment must be considered.

  Concept. Specify the requirements

The aim is to arrive at desirable, achievable and viable solutions. This means studying users and determining a range of solutions, then starting to investigate which ones are technically achievable and how to make them financially viable.

  Design. Create solutions

This part of the process goes from a rough concept to a complete design. From what has been learned, a lot of ideas will present themselves, opportunities will be identified, and solutions will be tested and perfected using prototypes.

  Evaluation. Test

The sooner the design is shown to real users and their feedback is gained, the easier it is to come up with the best solution. Evaluation is as integral to UCD as quality testing is to software development.

  Launch. Monitor the product

When a product is launched it needs monitoring to see if it has the desired impact. As well as looking at the qualitative indicators, it is also necessary to monitor the performance and get user feedback again.

USER-CENTRED DESIGN (UCD) TOOLS

As can be seen, UCD involves having a profound knowledge of the user. So this discipline goes hand in hand with a wide set of techniques and tools that make it possible to gather this information and achieve the best user experience or UX. In the digital sphere, this concept refers to the satisfaction that a consumer gets when dealing with a brand through the various points of contact with a company — websites, apps, bots, social media, etc. —.

UCD
The benefits of User Centred Design (UCD) in a digital environment.

 

 

​​​​​​​  SEE INFOGRAPHIC: The benefits of User-Centred Design (UCD) in a digital environment [PDF]

The main UCD methodology tools include: surveys, focus groups, usability tests, heuristic evaluations, eye tracking, web analytics, etc. User-centric and site-centric metrics are also important. The former provides precise and quantifiable data on all the users that visit a website, e.g. through the use of cookies. The latter makes is possible to obtain qualitative information, such as details about user behaviour.

Despite the help of these tools, there are a number of reasons why an IT project can fail. Susan Weinschenk, expert in user experience and author of the book Intelligent Design: 100 Things Every Designer Needs To Know About People lists the main ones: poor communication between customers, developers and users, unrealistic project targets, incorrect assessment of the necessary resources, and the use of immature technology.