PROJECT DARWIN

Project Darwin: the evolution of Iberdrola Legal Services to contribute to the group's challenges

#R&D #business

The Iberdrola group's internal legal teams have long wanted to become part of the digital transformation process that the company is carrying out, at the same way as they did it with the internationalization one, characterized by a high excellence level on the situation. And, to achieve it, they have developed Project Darwin, which will allow them to investigate new technological solutions, reassess their processes and, ultimately, evolve so as to provide more efficient and higher quality support to all the group's businesses.

The Iberdrola group has positioned itself as a world leader in clean energy, sustainable development and innovation, with a growing geographic diversification and businesses that are all currently experiencing continuous growth. Its Legal Services, which have been adapting effectively to the company's evolution, now have to face the challenges posed by digitalisation and increasing market competitiveness to maintain the high level of excellence achieved.

That is why in May 2019 Iberdrola Legal Services launched Project Darwin, to keep their department aligned with the group's objectives — growth in results, operational excellence, a client-centred strategy and capital optimisation — and turn it into a leader in innovation, efficiency and digitalisation.

WHAT ARE THE OBJECTIVES OF PROJECT DARWIN?

Project Darwin is allowing Iberdrola Legal Services to pursue the following objectives:

  • Resource optimisation
  • Digital transformation of Legal Services
  • Contribute value to the company
  • Search of new operational and economic efficiencies

Legal Services have set itself the challenge of meeting these objectives while maintaining excellence, improving trust and integration with the group's businesses, thinking globally and acting locally, and taking advantage of the company's synergies and best practices.

PROJECT DARWIN'S FRAMEWORK

In order to obtain an up-to-date picture of Legal Services and draw up an action plan, Iberdrola has analysed five fundamental elements in the management of these services in each business and corporate area in the countries in which it is present:

 Budget

The budget has been analysed in detail in each area of action to achieve even more efficiencies that allow savings to be made in different budget items through the use of synergies and the optimization of resources.

 External consultants

The number of external advisers used and the issues entrusted have been reviewed, in order to re-evaluate competitive selection processes.

 Staff

An assessment was made on how best to organise our in-house lawyers and administrative staff to optimise resources and ensure efficiency. For that, a strategic assignment of the work will be search, and the introduction of other professional profiles in non-legal areas.

 Processes

The existing processes have been analysed to redefine them, using digitalisation to reduce costs and execution times.

 Tools

After studying the current management tools, the possibility of implementing new ones has been evaluated to optimise Legal Services operations.

THE ACTION PLAN, IN DETAIL

Efficiencies

  • Global budget management and implementation of advanced management and prediction tools.
  • Global management over hiring of external advisers.
  • Strategic assignment of work to ensure operational efficiency and reduce costs, using robotisation and/or outsourcing of recurring tasks.

Digital transformation

  • Take the most of Artificial Intelligence to facilitate contract and document management, as well as to answer queries and predict the best way to resolve disputes.
  • Automation of the billing and reporting processes.
  • Use of corporate management tools based on robotics.
  • Blockchain to manage powers of attorney and electronic certificates.

Globalisation and collaboration

  • Automation of recurring tasks, centralisation and digitalisation of company management.
  • Progressive unification of administrative tasks and robotisation of tasks.
  • Creation of a pool of administrative tasks to gain efficiency and increase productivity.
  • Increased collaboration and communication (open space).

Litigation

  • Reinforcement of the procedural strategy, creating an area specialising in litigation, managing strategic cases directly and coordinating group litigations.
  • Optimisation management of mass litigation.

Updating and best practices

  • Meeting point to update the legal team's knowledge, create synergies and continue improving communication and teamwork.
  • Implementation of agile methodologies to increase productivity and collaborative work.