Added value: social dividend

We work to provide shared added sustainable value for all of our Stakeholders

Iberdrola group sees the social dividend as a way of providing direct, indirect or induced added value to Stakeholders through our activities, while also helping to fulfil the Sustainable Development Goals (SDGs).

Behind Social Dividend can be found:

  • Iberdrola's commitment to sustainable development.

  • The contribution to the progress of the societies into which Iberdrola becomes integrated and in which it wants to be a motor for economic, social and environmental change.

  • Share the success of Iberdrola's business project with all Stakeholders.

  • The direct, indirect and induced impacts of Iberdrola activities for all Stakeholders.

  • Iberdrola's response to the most relevant sector issues, the needs of its Stakeholders and the most important challenges faced by the communities in the countries in which it operates.

  • Iberdrola's boost to the business communities in which it participates and leads from an economic point of view, from the perspective of business ethics, promoting diversity, equality, inclusion, a sense of belonging and justice, encouraging innovation and environmental care through generating quality employment that guarantees equal opportunities and non-discrimination in managing people, as well as leadership in the fight against climate change.

The following chart is a summary overview of the most prominent aspects of Iberdrola's creation of value in each of its six Stakeholders:
 

Main aspects of sustainable value contribution for our stakeholders

Iberdrola people

Quality employment and an equal, diverse and inclusive work environment:

  • Direct employment: over 42,000 people
  • New recruitments: 4,650 people
  • Training: 73,5 hours per person annually (3x the European average)
  • Diversity among our personnel: 34,5% of women in leadership positions (Target 2025: 35%), and employees of over 90 different nationalities.
  • Safe working environment.
  • Flexibility and reconciliation measures to reconcile work, private and family life
  • Our employees' field of work: Green jobs
  • Strengthening Young Talent programmes: Master's Scholarships and International Graduate programme

Shareholders and the financial community

Stability and return on invest:

  • Business model: resilient, responsible, sustainable and long-term
  • Governance and sustainability system: based on ethics, good governance and transparency
  • Financial strength: Net profit: €4.8 bn (+11%), EBITDA: €14.4 bn (+9%), Cash flow: €11.1bn (+8%)
  • Dividend growth: 4.22%. Total shareholder return: +10.8%
  • Leadership in green and sustainable finance: €13.3bn
  • Shareholder engagement measures

Customers

Secure and competitive energy supply:

  • Quality of supply and incidente resolution 
  • Smart grids: 78% of total networks 
  • Smart and innovative solutions: residential and industrial areas 
  • Customer experience: accessible solutions for customers, as well as digital customers
  • • Vulnerable customers: protection procedures

Supply chain

Collaboration, traction and opportunities:

  • Purchases worldwide: €18bn employing 500.000 people
  • Support to local suppliers: 88.5%
  • Sustainable: 95% of the awarded amount allocated to suppliers assessed against ESG criteria
  • Promoting of human rights protection and support for SDGs.
  • Partnerships and agreements for joint emission reductions and to accelerate and facilitate the development of green products

Community

Ongoing institutional collaboration and contribution to community development and SDGs:

  • Record investments: €11,38bn (+6%)
  • 2024-2026 Investment: €36 bn. 90% of investments aligned with the European Taxonomy and financed mainly with sustainable/green instruments.
  • Tax contribution: €9.28bn (+24%)
  • Contribution to the community: 52 M€
  • Foundations' activity: 10m annual beneficiaries in 2030.
  • Innovation: investment of €384m. Leading private utility in R&D&I investment in the world.
  • "Electricity for all programme": 12.4M beneficiaries
  • Volunteering: 20,000 volunteers.
  • Sport: support for 600,000 sportsmen and women.

Environment

Combating climate change and protecting biodiversity:

  •  CO₂ emissions: 77 g/kWh: Carbon Neutral in electricity generation by 2030. 
  • Biodiversity: Nature positive
  • Circular economy: 100% recycled turbine blandes and panels by 2030. 
  • Global leadership in clean energy: 81% of the total own installed capacity is associated with emision-free technologies
  • Conservation, restoration and tree planting programme: 3.4M trees
  • • Commitment to reduce water consumption
  •  

Download examples of how the group creates value for its Stakeholders [PDF]

 

We also highlight the best practices carried out in the countries in which Iberdrola has a presence: Spain, the United Kingdom, the United States, Brazil, and Mexico.

Good practices by country:

Spain

Special Stakeholder Engagement Plan for the Duero River Basin (Castile and León)

Over the past two years, Iberdrola has developed a special Engagement Plan in the area surrounding the facilities in the Duero basin, the purpose of which has been to strengthen relations with stakeholders in the area. This Plan, based on a process of active listening, has allowed Iberdrola to gain a deeper understanding of the expectations of the main stakeholders in the area, as well as to explain in detail the technical management of the reservoirs by our company. This initiative has been a fruitful exercise in communication with local and regional administrations, business associations and local groups (fishermen, sports clubs, irrigators, etc.). As a result, Iberdrola has launched various initiatives related to sustainable mobility (such as the installation of recharging points); with the commitment to the environment and the fight against climate change (reforestation in various municipalities); and sports activities (hiking).

United Kingdom

Employee networks focused on people

ScottishPower's Employee Networks are created and run with a real drive and interest in bringing people together, as their different backgrounds and experiences make teams stronger. Supported by ScottishPower and run entirely by employees, the growing number of networks have helped to build the business and also to attract and retain diverse talent and develop an open and supportive workplace where everyone can grow. Currently, there are specific networks, professional development, LGBT, gender, parenting and care, climate, multi-ethnicity, people with disabilities...

United States

Active listening campaigns and public dissemination of the projects

For each of AVANGRID's Network Business projects, information and community involvement work is carried out by teams specialising in "Public Outreach". In this way, the community is given a voice and a communication channel is created through which the needs and expectations of the Stakeholders on the different projects are identified. This allows relevant issues to be addressed at an early stage in order to avoid potential obstacles in the future and to achieve positive results. The different public outreach campaigns include, among other actions, face-to-face meetings with the community, distribution of information brochures, website, surveys, billboards...

Brazil

Public awareness campaign on how to take care of the electricity grid

Neoenergia companies launched the "Safe Community" Programme in 2022, focused on the safety of the population through the proper use of electricity. The aim of the campaign is to improve people's daily coexistence with the distribution grid through awareness-raising actions. These actions are based on the identification of the main causes of accidents with the grid and will be carried out mainly in schools, community organisations, social institutions and companies. They promote training and lectures, including the distribution of accident prevention bulletins. As a result, the number of accidents and fatalities dropped significantly during the year.

Mexico

Responsible and sustainable partner company

Iberdrola México carries out multiple social and environmental projects of common interest to all its stakeholders.

These include programmes such as Luces de Esperanza (Lights of Hope), which brings electricity through solar systems to rural communities lacking electricity supply; Impulso STEM, which promotes the study of STEM careers among women; and Huertos Comunitarios (Community Gardens), which seeks food self-sufficiency, among others. To strengthen ties with our stakeholders, the Sustainable Alliances Programme was created to strengthen this relationship, especially among our customers, through volunteering, workshops and webinars.

All of them have a positive impact on the communities, improving the public's knowledge and opinion of the Company in a noticeable way.