ADDED VALUE: SOCIAL DIVIDEND

Spain

Special Stakeholder Engagement Plan for the Duero River Basin (Castile and León)

Over the past two years, Iberdrola has developed a special Engagement Plan in the area surrounding the facilities in the Duero basin, the purpose of which has been to strengthen relations with stakeholders in the area. This Plan, based on a process of active listening, has allowed Iberdrola to gain a deeper understanding of the expectations of the main stakeholders in the area, as well as to explain in detail the technical management of the reservoirs by our company. This initiative has been a fruitful exercise in communication with local and regional administrations, business associations and local groups (fishermen, sports clubs, irrigators, etc.). As a result, Iberdrola has launched various initiatives related to sustainable mobility (such as the installation of recharging points); with the commitment to the environment and the fight against climate change (reforestation in various municipalities); and sports activities (hiking).

United Kingdom

Employee networks focused on people

ScottishPower's Employee Networks are created and run with a real drive and interest in bringing people together, as their different backgrounds and experiences make teams stronger. Supported by ScottishPower and run entirely by employees, the growing number of networks have helped to build the business and also to attract and retain diverse talent and develop an open and supportive workplace where everyone can grow. Currently, there are specific networks, professional development, LGBT, gender, parenting and care, climate, multi-ethnicity, people with disabilities...

United States

Active listening campaigns and public dissemination of the projects

For each of AVANGRID's Network Business projects, information and community involvement work is carried out by teams specialising in "Public Outreach". In this way, the community is given a voice and a communication channel is created through which the needs and expectations of the Stakeholders on the different projects are identified. This allows relevant issues to be addressed at an early stage in order to avoid potential obstacles in the future and to achieve positive results. The different public outreach campaigns include, among other actions, face-to-face meetings with the community, distribution of information brochures, website, surveys, billboards...

Brazil

Public awareness campaign on how to take care of the electricity grid

Neoenergia companies launched the "Safe Community" Programme in 2022, focused on the safety of the population through the proper use of electricity. The aim of the campaign is to improve people's daily coexistence with the distribution grid through awareness-raising actions. These actions are based on the identification of the main causes of accidents with the grid and will be carried out mainly in schools, community organisations, social institutions and companies. They promote training and lectures, including the distribution of accident prevention bulletins. As a result, the number of accidents and fatalities dropped significantly during the year.

Mexico

Responsible and sustainable partner company

Iberdrola México carries out multiple social and environmental projects of common interest to all its stakeholders.

These include programmes such as Luces de Esperanza (Lights of Hope), which brings electricity through solar systems to rural communities lacking electricity supply; Impulso STEM, which promotes the study of STEM careers among women; and Huertos Comunitarios (Community Gardens), which seeks food self-sufficiency, among others. To strengthen ties with our stakeholders, the Sustainable Alliances Programme was created to strengthen this relationship, especially among our customers, through volunteering, workshops and webinars.

All of them have a positive impact on the communities, improving the public's knowledge and opinion of the Company in a noticeable way.