The customer, at the heart of our businesses

Current trends in the energy sector — decarbonisation and electrification of the economy, technological progress and increased customer connectivity — reinforce the focus of our three global businesses: networks, wholesale and retail and renewables, and they are all focused on the customer.

 Nine months 2020 Results Presentation [PDF]     Interactive analysis

Renewables business.

The Renewable Energy area of the Iberdrola group — Iberdrola Renovables Energía, ScottishPower Renewable Energy, Avangrid Renewables and Iberdrola Renovables México — is responsible for generating and marketing electrical power using renewable sources: wind (onshore and offshore), mini-hydro, solar thermal, photovoltaic, biomass, etc. Nowadays, Iberdrola is a leader in clean energy — it is the top renewable energy producer amongst energy providers in Europe and the US —. At the close of the Nine months 2020, the Renewables business [PDF] presents an Ebitda of 1,771.5 million euros (+5.6 %).

Among its main objectives are:

Safety during operations.

Efficiency in operations for maximising the profitability of assets.

Efficiency in construction costs with special emphasis on offshore wind energy projects.

Profitable growth in different technologies in strategic companies for the group and in new countries of interest.

New long-term energy sales contracts on a global scale.

New markets.

Services to industrial customers.


Networks business.

The Networks area of the Iberdrola group — i-DE, ScottishPower Energy Networks and Avangrid Networks — is responsible for building, operating and maintaining electricity lines, substations, transformation centres and other infrastructures to transfer electrical power from the production centres to the end user. At the close of the Nine months 2020, the Networks business [PDF] presents an Ebitda of 3,519.7 million euros (-10.7 %).

Among its main objectives are:

Zero accidents.

Offering an excellent service to our costumers, based on supply quality and providing information about the grid.

Maximising efficiency during the operation of the system through operational excellence and the digitisation of our assets.

Leading the transformation towards more efficient integration of renewable and distributed energy.

Electric vehicle integration.

100% smart grids by 2030.


Wholesale and retail business.

The Wholesale and Retail area of the group — Iberdrola Generación España, ScottishPower Retail Holdings and Iberdrola Generación México — focusses on the production of electricity through building, operating and maintaining generation centres, and the purchase and sale of power on wholesale markets. It is likewise responsible for marketing the end user with power and additional services and products. At the close of the Nine months 2020, the Wholesale and Retail business [PDF] presents an Ebitda of 2,004.3 million euros (+10.3 %).

Among its main objectives are:

Competitive supply and excellence in customer service.

Occupational health and safety.

Environmental management and protection of biodiversity.

Operational excellence and ongoing efficiency improvements.

Risk identification and minimisation.

Development of opportunities for growth and for new energy solutions.

Growth in direct sales to private companies.

Energy and smart mobility.

Smart Solar.


The EU regulation regarding the Integrity and Transparency of the wholesale energy markets (REMIT) requires all generators to publically declare as quickly as possible and in as much detail as possible the current status of power facilities. Iberdrola encourages disclosing this information as accurately as possible in this web page.